Many companies don’t have a formal process or policy for technology subscription consumption. As a result, these approval inconsistencies and misunderstandings surrounding authorization and governance create an uncontrolled growth known as subscription sprawl. Often, this can result from a lack of oversight due to “shadow IT.” In fact, Gartner said as far back as 2012 more than 35% of IT spending in larger enterprises can be found outside of the approved corporate IT budget. And our experience has shown us that the problem has not yet been solved.
You need a more concrete mechanism to rein in the risks of subscription sprawl and shadow IT.