Client Experience: More Than Just Customer Service In the past, “customer service” was an all-encompassing term used to describe the interactions between sales associates, other company representatives, and customers. Customer service was primary associated with fielding requests and complaints and providing a smooth customer experience if problems arose. Now as retail drastically evolves from brick-and-mortar shops to primarily [...]
Petya Ransomware: "Bigger Than WannaCry" The Petya ransomware attack began earlier today in Europe and is quickly spreading globally. We asked our experts for their thoughts on this latest attack. Elliott Abraham, CISSP, lamented, "There's no kill switch in Petya. It will most certainly be bigger than WannaCry." Senior Solutions Architect Jacob Hunt added, "The Petya strain has been [...]
Atlanta, June 26, 2017 — The Atlanta Chapter of the Association for Corporate Growth® (ACG) named ADAPTURE as one of the 40 fastest-growing private companies in Georgia for the second consecutive year at an awards dinner and gala Thursday, June 22, which was held at Flourish in Buckhead. ADAPTURE was ranked 14th in the small to midsize category. [...]
With a surplus of more than one million cybersecurity jobs available today, the cybersecurity industry is experiencing a short supply of skilled workers with a huge demand for talent. For small businesses and large corporations alike, this trend is expected to continue for years to come. As businesses store more and more sensitive company information behind network firewalls [...]
As work and life become increasingly digital, a skilled cybersecurity department is critical for your business, and it’s not hard to see why. Google the term “cyber attack,” and you’ll find names like eBay, TJX, and even Target on the list of recent victims. When sites like these are hacked, it allows the intruder access to the sensitive [...]
Written by Elliott Abraham, CISSP Senior Security Architect at ADAPTURE What is Authentication? Authentication is the means by which an entity validates that they are in fact who they claim to be. The most commonly used types of authentication are the very basic username and password. However, this presents a very real challenge for us. Our passwords are [...]
ATLANTA, June 5, 2017 – CRN®, a brand of The Channel Company, has named ADAPTURE to its 2017 Solution Provider 500 list. The Solution Provider 500 is CRN’s annual ranking of the largest technology integrators, solution providers and IT consultants in North America by revenue. This is the second consecutive year ADAPTURE has been listed. The Solution Provider [...]
The advancement of technology and the improvement of systems has changed the way businesses do virtually everything. These advancements also prompted changes in management style and requirements, particularly for an HR leader. In the past, an HR leader was tasked with less complex responsibilities like record keeping, compliance, fostering employee relationships, and hiring and firing employees in a [...]
The time has come. Millennials are reaching an age where they’re now assuming leadership positions. As a generation that’s arguably gotten a bad rap for being overconfident and under-qualified, the oncoming millennial takeover is concerning to some employers. And while some fail to see the leadership skills of this demographic, we can tell you one thing: millennials have [...]
ATLANTA, May 15, 2017 – ADAPTURE, an Atlanta-based IT consulting company and technology integrator, announced today that CRN®, a brand of The Channel Company, has named Laura Burdine, Sales Operations Manager, and Mandy Glidewell, Director of Marketing, to its prestigious 2017 Women of the Channel list. The women who comprise this annual list span the IT channel, representing [...]
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