Adapture Simplifies Complex IT Contract Spread for Global Automobile Parts Distributor
Business Challenges
The global distributor had more than 60 contracts across 14 different partners with 24 service levels. The contracts were spaced so that it was getting an expiration and renewal notification at least once a week. Because of the lack of consistency and visibility into its hardware lifecycles, the client could not plan for updates and refreshes, resulting in unplanned expenditures and potential exposure.
Solution Requirements
The client required a solution that would manage its IT environment without the daily interruptions. The solution needed to be visible, manageable, and predictable, allowing the distributor to know what services it was getting and to make informed decisions about its technology moving forward. The solution needed to be part of a long-term IT strategy.
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