Adapture cuts number of contracts by nearly 75%, saving its client tens of millions and increasing visibility
Business Challenges
The FinTech giant knew it was over-spending on its IT services. It had nearly 200 active maintenance agreements comprised of more than 60,000 line items coupled with licensing their IT equipment. The payment solutions provider was procuring from more than 15 resellers, and because of the sheer number of agreements, its environment lacked visibility, control and predictability. It was in desperate need of a clear and systematic approach that would increase the quality of its service and visibility while also reducing unnecessary expenditure.
Solution Requirements
The solution needed to be visible, manageable and predictable, allowing the commerce platform to know what it was getting and to make informed decisions about its technology moving forward. The solution also needed to be reasonably flexible, not holding the company back as it grows.
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