A Summary of Forrester Consulting’s Research Findings

Using Cylance’s security solutions reduces the risk of security breaches and improves IT and security employees’ productivity, according to a study conducted by Forrester Consulting.

Advanced threat protection provider Cylance commissioned Forrester Consulting to conduct a Total Economic Impact study and examine the potential return on investment enterprises could realize by using the company’s advanced threat protection solution, CylancePROTECT, and its deployment and configuration services, ThreatZero.

CylancePROTECT is a new-generation, predictive, cybersecurity and malware prevention solution that leverages artificial intelligence to prevent malware from executing on endpoints in real time. The solution is usually implemented with ThreatZero, a continuous professional services program rendered by Cylance to users of CylancePROTECT that assists them through the planning, implementation, integration and ongoing optimization of the solution.

For the study, Forrester constructed a Total Economic Impact framework for organizations considering implementing Cylance’s solutions. The framework helps to identify the cost, benefit, flexibility and risk factors that affect an organization’s investment decision, helping them to understand how to take advantage of specific benefits, reduce costs and improve overall business goals of winning, serving and retaining customers.

Improvement in IT Security

For the study, Forrester conducted multiple interviews with the chief information security officer of a large state county in the U.S. that is a Cylance customer.

When leveraging Cylance’s solutions, the interviewed organization experienced the following results:

  • Cost savings due to reduced incidence of zero-day threats and data breaches
  • Reduced cost of system remediation/reimaging
  • Improvement in IT and security employee productivity

Prior to using Cylance, the state county used other cybersecurity and endpoint security solutions, according to the study. However, the process of mitigating threats was highly manual, which added burden on its internal IT and security resources.

Additionally, previous solutions failed to prevent attacks on the system in a predictive and repeatable manner, which led to reimaging of endpoints.

When the county started using CylancePROTECT and ThreatZero, it was able to reduce security breaches to almost zero, catching malware before it gained access to public records. As a result, costs were significantly reduced for remediation and incidence response.

“The State County Government and I as the Chief Information Security Officer are extremely proud of our zero downtime record from any cyber-related attack,” the security official at a large state county in the U.S. said. “Cylance provides us with the right endpoint solution that offers the great detection and block rate of malware attacks that our citizens expect from us.”

Cylance helped realize the following cost benefits for the large state county:

  • Yearly cost savings of $2.3 million due to reduced incidence of zero-day threats and data breaches
  • Over $260,000 in cost savings related to remediating/reimaging systems
  • Improved productivity for IT, network and security FTEs of 3-year present value of $1.8 million

For the study, Cylance reviewed and provided feedback to Forrester; however, Forrester maintained editorial control over the study and its findings and does not accept changes to the study.

If you’re considering Cylance and have questions about how this technology compares to other vendors in its space, reach out to the experts at ADAPTURE. ADAPTURE is an authorized Cylance partner, and our team will evaluate your current needs and security landscape to determine whether it’s the right endpoint protection technology for your environment.