Adapture remains one of few Cisco CXEA Experts in North America
ATLANTA, May 30, 2024 – Adapture, a leader in networking, security and infrastructure consulting, has renewed its the Cisco Customer Experience (CX) Specialization. This certification was first attained in 2022 and requires that Adapture maintain a highly specialized Customer Success team to analyze, manage and build business cases to drive Cisco platform adoption. The rigorous program enables clients to gather the most possible value from their investments in Cisco technology, while also gaining access to security and digital transformation solutions in a risk-free, proof-of-concept environment.
“Adapture is a natural fit for this Cisco specialization because it aligns so well with our approach to holistic IT management and business planning,” said Adapture President Brian Kirsch. “Aligning internal expectations with business needs, all while ensuring security and optimal performance is in our DNA, pun intended.”
To achieve the CX Specialization, the Adapture team was required to pass several high-level exams. Cisco then performed a full business audit, focusing on business goals, customer service strategy, and KPIs. Several customer references were also gathered and evaluated.
The Cisco Customer Experience Specialization program is a testament to the time, resources and commitment Adapture invests in its clients. It demonstrates the company’s commitment to standing by its customers every step of the way—from adoption to deployment, and everything that comes afterward.
About Adapture
Adapture provides cybersecurity, cloud and infrastructure solutions for clients across the United States. By taking a forward-thinking and future-ready approach to architecture design, Adapture helps its clients remain at the forefront of emerging technology, enabling agility and scalability while keeping systems secure to the highest standards. Adapture is one of the fastest growing IT consultancies in the world and has been recognized as a CRN Triple Crown winner four times. The company was founded in 2013 and is headquartered in Atlanta, GA.
For more information, contact Mary Folsom, Manager of Channel Marketing and Demand Generation.
About Cisco
Cisco is a worldwide technology leader that securely connects everything to make anything possible. Its purpose is to power an inclusive future for all by helping its customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals.
